Two Year Warranty

LexKo, hereinafter referred to as “the Company” warrants for two years from date of delivery to the original purchaser, that the LexKoPhysioPool and HydroCo product shall be free from defects in material and/or workmanship. The Company’s obligation under this warranty is limited to replacing and/or repairing, at the Company’s discretion, any and or all defective componentry.

The Warranty offer is limited to parts and labour in the first year and parts only for the second year.

Authorised returns only may be shipped at the Company’s expense. The Company’s warranty does not extend to any part of the product or products that may have been damaged due to shipment, improper installation, accident, misuse, neglect, and alteration, site conditions beyond the control of the Company, repair or use not in accordance with the Product User & Installation Guide. No representation or warranty is implied with respect to compliance with any laws or regulations of the original purchaser’s locale.

Exclusions – Consumables including but not limited to Cartridge filters, filter media and conveyor belt are not covered by warranty. Product and materials damaged as a result of incorrect pool water chemistry maintenance are not covered by warranty – maintain a daily water chemistry log book with full history from time of systems original installation, this will be required when making a warranty claim. Surface discoloration – fading etc, Is not covered by warranty. Heat pads, electromechanical lift and autoclavable components are limited to a one year parts & labour warranty.

The Company’s warranties are in lieu of all other warranties, expressed or implied and the provisions stated for replacement and or repair are in lieu of all other remedies. The Company’s warranty does not imply that the product shall be merchantable or that it shall be fit for any particular purpose. The Company shall not be liable for any consequential damages or compensation arising from, or in conjunction with the use or performance of the products, or any indirect damages to any property, person, revenues or profit, or the cost of removal, installation or re-installation, including any and/or all damages arising out of the inability to use the products. The Two Year Warranty terms and conditions shall be deemed made in the State of Victoria, Australia – The Governing Law shall be Victorian Law.

Hydroco - the steam shower manufacturer

HydroCo is an Australian-based design and manufacturing company with a reputation for delivering premium products and services to the wellness industry. From humble beginnings as a hydrotherapy manufacturer in Melbourne, Australia, HydroCo have grown into a global operation. With our office in Melbourne we have touched more than 1000 spas in over 50 countries in the last decade.

Every hydrotherapy unit is handcrafted and uses the best materials and processes, which are driven by our understanding of industry needs, such as hygiene and safety.

We are passionate about forging change in the wellness industry. Our vision is to be a total solutions house for the wellness industry. Research, development and innovation is a focus for our team as they strive to create “experience centres” that are beyond industry expectation.

Find out more about hydroco